Cancelled Flight

Read more about compensation rules for cancelled flight and figure out whether your case is eligible for the refund.


Up to 1500 km
2 hours or more


1500-3500 km
3 hours or more


More than 3 500 km
More than 4 hours

Keep in mind that you can receive compensation for the cancelled flight only in case the airline did not inform you about the cancellation 14 days (or more) before the flight.
Still not sure? Check out our FAQ.

Compensation process for Cancelled Flight

  • 1

    Your flight is cancelled

    Whether you have experienced a cancelled flight recently or in the past, it does not matter, your case is valid for up to 3 years!

  • 2

    Check flight at PandaClaim

    Just press a 'Check flight' button and let us review your case. We respond within 24 hours after submission.

  • 3

    Get your money back

    Relax and take your time, we will do all the job and send the money to your account after winning the case.