Denied Boarding

Read more about compensation rules for the flight disruption and figure out whether your case is eligible for a refund.


Up to 1500 km
2 hours or more


1500-3500 km
3 hours or more


More than 3 500 km
More than 4 hours

Still not sure? Check out our FAQ.

Compensation process for Denied Boarding

  • 1

    You experienced overbooking

    Whether you have experienced a denied boarding recently or in the past, it does not matter, your case is valid for up to 3 years!

  • 2

    Check flight at PandaClaim

    Just press a 'Check flight' button and let us review your case. We respond within 24 hours after submission.

  • 3

    Get your money back

    Relax and take your time, we will do all the job and send the money to your account after winning the case.